What our Customers say...
"Ismael was wonderful and very clean. Excellent service"
"Glad to answer all my questions!"
"extremely professional....Nice & Helpful...Did an excellent job in a timely manner...cleaned up after themselves... was extremely happy with Richard Millet... Jasson Morejon... John Alvaro... will & would Highly recommend!!!!"
"I recently had a water issue in my condo on a Sunday evening. I spoke to Giselle on Sunday evening and she made all the arrangements for the water removal. The technician that arrived to my home on Monday morning was very professional, friendly and helpful. Everyone I dealt with at the company, including Larry the owner, was also very professional and friendly. The water damage to my home was limited to a small area, but everyone at SERVPRO used the same care to restore my home as if there had been major water damage. I will recommend SERVPRO of Hollywood/Hallandale/Aventura to any of my friends and family that may need their services."
"I had a leak in a closet while I was away and in 48 hours there was spreading mold and water damage! Larry the owner and Ishmael the best specialist of serve pro came in and put up containment walls and removed the damaged areas and used giant dehumidifiers to dry the area. Then provided air scrubbers which soothed my concerns of mold in the air. Marble had to be removed and Ishmael did it so carefully that none were broken! Now they are getting the area tested to ensure everything is a go to put it back together. They are great. Came quick and knew exactly what to do. Thanks Larry and Ishmael and serve pro of hollywood !!"
"I want to thank Vicente and crew for cleaning my house after the fire I had this weekend . The smoke and soot was everywhere . I did not think it would ever be spotless again . But Vicente and his worked methodically and diligently and they surpassed all my expectations . I can not say enough good thinks about how clean they made my house . If I could give the crew a rating higher than 5 Starr’s I would . Many thanks."
"Already recommended to my neighbor. Great work!"
"I am writing to thank you for the quality of service provided by your company's service technicians Richard the Operations Manager, Alvaro the very polite and very detail technician also, Ismael and Jason whom assured all was done and completed with perfection to cleanliness. My wife and I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on this project of tear down to replacing molded drywall and plaster and the install of new drywall and priming, also the way your team conduct business as a whole. My wife and I will continue to, recommend your service to other neighbors, friends and contacts. We could not be more satisfied with your work, and we look forward to continuing this relationship."
"As a first time customer their professionalism impressed me. I am very pleased!"
"SERVPRO left my unit like there was no fire at all. They were quick to address any questions or concerns I had. I am so thankful for the great service!"
"SERVPRO was great from beginning to end. Their crew was organized and efficient. They kept track of all my items with inventory and photos, which made the insurance process so easy."
"Staff were very courteous and went out of their way to assist in putting the room back to good order."
"Very good job"
"One of the best company I have worked with. The professionalism and responsibility it exceeded my expectations. What an incredible experience and peace of mind from the moment they walked in to the moment they walked out, not only every time they ended their day but the final job. I thank every worker from SERVPRO."
"Performance was good."
You guys are the best. Always very prompt and professional.
I wanted to let you know that the two people that came to my apartment today were very professional and I was very impressed.
"Lucky to have Vinny in your company! We love Vinny!"
SERVPRO have been nothing but professional, prompt and very detailed oriented. After finding extensive mold damage from an unknown source in our condo unit on two floors after Hurricane Irma, SERVPRO promptly sent out and inspector who did a lot of testing and immediately suggested that we have additional testing done by an outside firm to determine exactly what we were dealing with. Their recommendations were not self-serving but rather extremely important. After discovering numerous toxic molds we moved out and SERVPRO came in and started the remediation process. Not only did their crews show up on time and work extremley hard, they took care to protect our hardwood floor areas and to keep us informed every step of the way of their progress and what they were discovering.
We trust them so much that when the time comes to start reconstructing our unit the will be the ONLY contractor that we will trust to do it for us. Their care, professionalism and expertise cannot be underestimated. I strongly suggest you contact them if you have any water, fire, or other issues or if you are simply looking for a good contractor.
I found your representative to be very professional, polite and courteous, As retired from Broward County Commissioners Office, and owner of a Moving and Storage Company I appreciate when a person exceeds their expectation such was the case of Frank Berrios.
"Loved Vincent and Jasson!"
"Great Job! Thank you"
"Your team is fabulous!"
"Extraordinary service by the three people who came."
"I appreciate cutting the holes below the top of the baseboard line. It really makes it easy to repair. Thank you!"
"All very good, wish my Association Condo behaved the same."
"Vicente was excellent!"
"Service was prompt, professional, and friendly."
"Vincent is excellent, very polite, and professional."
" Ismael was extremely knowledgeable, efficient, and amazing. He is truly an asset to your company."
" Thank you, Good Job :) "
"Vincente good man, very sweet and friendly"
"I am very pleased with Jose and Larry's service, SERVPRO did a great job!"
"Very Pleased, Thanks"
"These guys were courteous, informative, superior at what they do!"
"PERFECTO, Fabulous and Great job!!"
You can rely on them in time of need.
You guys rock
Very nice people good job
Amazing work perfect good.
We were very satisfied and we felt we were in good hands with Vicente ! I'm impressed with how great Vicente is.
We are truly grateful for the hard work and dedication your team placed on us through these hard times thank you.
Your people are the best I have worked with.
Alfonso is very professional and his service is outstanding.
You guys rock!!!
You can rely on them in time of need.
They did an excellent job.
I have nothing but good things to say about the service and personnel very respectful, knowledgeable and professional.
Ismael is a very conscientious clean worker and very compassionate in his feelings with an upset customer due to the water damage.
Thank you for everything! Keep up the good work.
Great Team, Very Informative
The team was great! thank you
Excellent service from telephone response to Vincent! I recommended SERVER to upstairs unit 1401 I have used SERVPRO in the past and I love the work. Thank you.
Thank you for the team and the work completed, I am happy with the results.
I am very impressed and happy with the team and the job they did.
Great team, great work thank you.
Thank you for your help and professionalism the staff did an excellent job.
Vincent was amazing, very helpful. Thank you
The staff went the extra distance for us thank you.
very professional did a great job the bathroom looks amazing.
Thank you for the amazing job. Very happy.
Fast, clean and great work ethics will call again.
Staff was terrific, competent, friendly and professional.
Great service very happy with the results.
Great service, Great team and very knowledgeable.
You deliver what you promise, "Like it never even happened." what else can be said? Our loading dock was filled with your green vans. You were extracting the water, pulling up the floors, taking down the ceiling tiles and cutting out the walls. There were compliments from everyone about how amazing your team was. You have a great system when it comes to responding to incidents - keep up the great work!
Dear Mr. Coken, I seldom have occasion to write a letter such as this, but when I do, it's a pleasure. Your representative Bill T. came to my condo in Bal Harbour on August 7, had an estimate done on August 8 and upon receipt of lab results began work on August 21. Bill has kept me advised of their progress on a regular basis. The work was completed on Sept. 7 and the lab results today indicate that this project has been completed by SERVPRO. Thank you for exceeding my expectations.
"Vincent and Ismael were Great, Friendly and courteous"
"Everything was done professionally"
"SERVPRO is the best, they go above and beyond"
I would strongly recommend others your staff was professional, courteous, polite and informative.
Hire more people like Vinny Negron !
Vinny was very professional , and most importantly very kind. We were anxious and fearful because of the damage and he helped us calm down. Thank you Vinny !
As a building and POA Board Member, I have seen what and outstanding job they have been doing throughout the building and I expected the same with the flood situation. But , I must say that, I never expected them to be as amazing as they were. Larry and his workers truly live your tagline, which is so rare ! My unit is definitely, ''Like it never even happened''. And, everyone I worked with was stunningly professional, capable, courteous and responsive.
Your team did such an amazing job cleaning and packing the items under terrible conditions. We really appreciate all that you and SERVPRO did for us, including returning the boxes back to our condo on such short notice. You are a special person and we can't thank you enough. Stay well Larry and hope that we can meet one day soon in a non-business situation. Wishing you all the best and many thanks again, Mike
Frank and his team were professional and did a fantastic job! I very rarely give Managers this high in reviews.
Vanessa is really reliable helful and provided a great service for the Reef Club Condominium.
Thanks very much for the excellent service all around !
Thank you for all of your assistance in the remediation of my condominium unit. This was my first experience with mold and the need for remediation.
I very much appreciate the services provided by SERVPRO. They were quick, reasonable in cost, very efficient and were able to explain the process every step of the way.
I also thought the workers were skilled and the administrative staff led by Giselle were always willing to speak, explain and assist. I will definitely recommend SERVPRO when anyone asks for assistance regarding remediating mold.
Vinny was an excellent and professional person, he was prepared and always answered my questions over all I am extremely satisfied with SERVPRO. Thank you.
Due to a freeze storm in Georgia which can be very rare SERVPRO of Hollywood was called because of the pipes had frozen and burst causing damage in Garage, guest bedroom and partial roof collapsed. "I was very happy to see such a professional team come so soon and help me resolve the issue, They were very helpful and on top of everything I have finally found a company I can count on incase of any emergencies. Thank you SERVPRO of Hollywood for being so kind and understanding of my situation and leaving my home feeling like nothing was damaged.
Areas affected in this case due to the freeze storm were: flooded basement, theatre, family room and guest room. "I am extremely satisfied with how fast and efficient this particular team was. Once they arrived, they began work immediately; I was impressed on how they handled the entire situation from start to end and left my home like new. I am so thankful. -Stephanie
Thank you for all of your help we truly appreciate the attention and the professionalism.
Dear SERVPRO Team, (Sandy, Richard, Giselle, Marc & Jenney) Thank you for donating your time to the 'Amazing Race" We couldn’t have done it without you.
Thank you ever so much for being a "Unique Pearl" Sponsor! your kindness and generosity will help to educate & empower our next generation of girls! Please accept this small token of my appreciation. We are happy to welcome you as a part of the pearl club family!
We had a water damage at the mall this team was very polite and prompt with his work. I would recommend this location again.
I am so thankful the tech went out of his way to vacuum and he labeled based boards for the tech that will come to repair. Great team.
Dennis was polite, efficient and knowledgeable with his work I am very happy with the entire process.
Everyone was so great! very friendly, professional and did a great job! Thank you.
Dennis and Vincente were excellent and very responsive. I really appreciate the hard work and how fast it was taken care of.
The staff were very polite and prompt with his work! I would recommend again! Thank you.
The team went out of their way to vacuum and they labeled base boards for the tech that will be performing the repairs. I am very happy. Thank you.
Mr. Dennis was very patient, understanding and professional. Thank you for the attention.
The team was very professional and very courteous, very good service overall. Thank you.
Larry Coken & his team were quick respond and efficient & went beyond expectation, I could not have expected more and have nothing but praise.
Great team very professional! Thank you for your help.
The best team I am very satisfied. Thank you